MDC: patient answers in minutes, not days

by Reliqio

MDC gives physicians a way to answer every patient quickly without spending their evenings in the inbox. AI replies to routine questions within minutes using the patient's context, and anything clinical, uncertain, or urgent goes straight to the doctor. More than 500 physicians now handle over 15,000 messages a day on the platform. Patients wait about three minutes instead of one to two days, 80% of messages are resolved without escalation, and each physician can care for three times as many patients.