CSR: from diagnosis to care in one week

by Reliqio

CSR connects families of children with special needs to therapists and care providers. Families used to wait three to six months for help, chasing referrals by phone. We replaced that process with a guided online intake, provider matching based on each child's needs and availability, and a separate portal where providers keep their schedules current. Families now reach care in about a week, 67% book an appointment within 48 hours, and more than 40,000 families have found help through the platform.