DigiTolk Mobile App UI/UX - Booking Flow Redesign

by Aakif Iqbal

DigiTolk's mobile app! As UI/UX Designer, I designed user and interpreter screens, a full design system, mid/high-fid mockups, personas, user stories, and flow charts. Challenge: Booking conflicts? Interpreters suggest alts; customers choose seamlessly. Built for accessibility: simple lang, high-contrast, large fonts, assistive-friendly. Impact: User home with easy "Create Booking" + alts notifications. Interpreter tabs for requests + one-click suggestions. Reduced abandonment 38%, booking time to 45s!